24-hours care

A 24-hours service implies 24 hour lend of healthcare as a support of the normal living. Healthcare Ernestine administers the care with a team of 8-10 regular fellow-workers. The fellow-workers of this team will complete and relieve each other, but the team remains the same. The client will be taken care for by this regular team and it will not be necessary to make acquaintance every time with other fellow-workers. The duties of the fellow-workers will be mutual shared into contents and education.


The duties:


Provinding a 24-hour service is a heavy way of care services for every care-institution. Also we call this intensive care service. In this situation the client remains at home, but shares his/her living environment with the healthcare servers. It is a rather expensive way of care. Healthcare Ernestine acts as a small care service home. Care in one’s own house is trusty and pleasant. The ambition of the client stands focussed and the safety remains secured. A care plan is drawn up, which is completely based on the need of care of the client. The plan is kept up in a scenario, which is permanently adapted to the physical and mental condition of the client. Also all agreements and rules of all parties interested will be registered in the plan. One of the rules is that there is only one family-representative appointed. The family-representative will be fully informed about the care and interests. The family-representative is also assigned a regular contactperson of Healthcare Ernestine, who will carefully answer all your questions. We have chosen for this approach because it is important for the rest of the team of Healthcare Ernestine that one family representative coordinates all the questions from the family en informs the family with the right information. The most positive part of 24-hours care use is that the quality of life remains as long as possible on the same level. If one gets older, and or sick, or has no longer the capatibility to live and reside on ones own, you can make plans with your own medical team.


The costs of a 24-uurs service:

An one hour-tariff without nursing care is € 44,90.

Here below follows a survey of a 24-hours care without the evening tariffs and a week-end additonal charge, in which way you may globally notice the costs. We give you advice about your possibilities to claim a refund of a part of your expenses. Do pay attention: if you do not have an indication for your care-request from the CIZ or by means of a statement of your docter, an additional charge of 6% BTW (VAT) will increase your account.

24-hours service: € 1078, - a day (without additional charges) 12-hours service: € 539, - a day (without additional charges) 30 day (a whole month) 24-hours service: € 32.400 (without additional charges)

These costs seem astonishing, but healthcare still is significantly cheaper than staying in a healthcare home, a nursing home or a hospital. It is important to realize that the client is taken care of at home by certified employees, who will be paid according to the standards if the CAO Healthcare/Nursing house.

You can apply for an accomodation in the costs at the CIZ; in your application you motivate why you think you have a performence right for an 24/hours/care service. 24-hours care will always be awarded if there is for instance temporally no place in a care home or in a nursing home. The indication of the CIZ is awarded to the care home where somebody is residing at short or long notice. Untill a place becomes vacant, Healthcare Ernestine can be committed and paid by the future care home to apply 24 hours care service at the client’s home.

This 24-hours care can also be committed by the hospital if a hospital bed has to made urgently available for another patient. If it becomes clear that the client will be taken care of properly, the hospital will contract Healthcare Ernestine.

In the last phase of life, the CIZ and the AWBZ will also refund 24-hours care at home (terminal care).

For the situations described here above, you could get a refund for 24-hous-care. If you have received a care indication from the CIZ, then you can convert this to an Individually Committed Budget (PGB). You can use the PGB partially for the costs of the 24-hours care service. Also if you have an indication from the care administration authorities, the WMO, you may supplement a part of the costs. With these indications you still do not have the full supply for the costs, the cost will not completely be covered. This means that you have to complement the rest of the costs. It is possible that you have no extra insurance for private healthcare. Depending upon the insurance they may give assistance to help you with the costs.

If the CIZ prescribes to you a nursing- or care home, the next possibility emerges: if someone can seriously support you, then you can also make a request to allocate the care hours which were destined for the care home to yourself as an Individualy Committed Budged (PGB). You then have several possibilities to stay at your own home. Healthcare Ernestine will commit with full dedication to accompany you in the difficult last phase of life.

Healthcare Ernestine investigates with you all possibilities for your care request. Maybe you have relatives who want to be scheduled with the 24-hours care. If they want to accomplish a sleep-duty during a period, you can reduce the costs. If you do not have relatives, a judge can assign to you a lawyer who manages your medical en financial interests. Also you can assign a second contactperson who will survey your care.

As healthcare we are prepared and capable to offer you gentle and understanding care until the last minutes of your life. We ask only for mutual respect and cooperation. Your need for care comes first, in all its aspects. If ever it appears that we can not give you the desired care, which is only in very rare cases, we are legally obliged to inform the docter. Subsequently the docter decides eventually to assign the care to another organisazion. We want at all times to guarantee your care according to our engagements.

Respect is important to us in the co-opperation with all concerned parties involved. 24-hours care demands a lot from our team, but also from our clients and their relatives. We remain guests in your house and therefore respect is essential in our co-operation.

We hope to have informed you sufficiently of the content of our 24-hours care. This brochure is the base of the care we can offer you. Depending on your situation, wishes and ideas, whe can adapt and improve your care plan.